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Knowledge base
Organization Admins
Announcements
3
(June 10, 2020) COVID-19 Liability Waivers & Limited Capacity Feature
(May 13, 2020) Team Sports Admin 2.0 Launch
How do I locate a user's online payment?
**COVID-19 Quick Help Guide**
3
How To Guides (payments, event rescheduling, communication, etc.)
(April 9, 2020) Reflection and Looking Forward
(March 19, 2020) A Letter from Team Sports Admin in Response to COVID-19
My Account
13
As an Organization Admin, how do I add new users to my account?
As an Organization Admin, how do I add a coach, assistant coach and/or a manager?
As an Organization Admin, how do I edit a sponsor's information?
As an Organization Admin, how do I add sponsors to my account?
As an Organization Admin, how do I change the order in which my sponsors are viewed?
See all 13 articles
Payments and Billing
36
As an Organization Admin, can I issue a refund to a different card than the one used for the initial charge?
As an Organization Admin, how do I update my bank account on file?
How do I update a participant's billing information?
As an Organization Admin, how do I view my Team Sports Admin fees?
As an Organization Admin, how do I cancel or put a recurring payment on hold for a participant?
See all 36 articles
DocuSign™
1
As a Organization Admin, how do I quickly access liability waivers signed by parents of my players?
Players
6
As an Organization Admin, how do I update a participant's profile information?
What does Team Sports Admin do with the information collected from my participants?
As an Organization Admin, how do I activate or deactivate an existing user's account?
As an Organization Admin, how do I view a specific player's information?
As an Organization Admin, how do I add a guardian to a player's existing account?
See all 6 articles
All Events
12
As an Organization Admin, how do I manually add a player to an event?
As an Organization Admin, how do I link to individual upcoming event types?
As an Organization Admin, how do I delete an incomplete registration?
As an Organization Admin, how do I close an event registration?
As an Organization Admin, how do I close registrations for a group in my event?
See all 12 articles
Seasons
7
As an Organization Admin, how do I know who has an Incomplete Registration for my upcoming event?
As an Organization Admin, how do I remove a player from a season?
As an Organization Admin, how do I add custom fields to my coach profiles?
As an Organization Admin, how do I run a participants report for a Season?
As an Organization Admin, how do I change the group a participant registered for in a season?
See all 7 articles
Teams
8
As an Organization Admin, how do I create and manage my teams?
As an Organization Admin, how do I remove a player from a team?
As an Organization Admin, how can I find out who is not assigned to a team?
As an Organization Admin, how do I enable public player profiles for a team?
As an Organization Admin, how do I move a player from one team to another?
See all 8 articles
Camps
3
As an Organization Admin, how do I enable public player profiles for a camp?
As an Organization Admin, how do I move a participant from one camp to another manually?
As an Organization Admin, how do I change the group a participant registered for in a camp?
Tournaments
3
As a Tournament Organization Admin, how do I delete an existing incomplete team registration?
As a Tournament Organization Admin, how do I change the status of a tournament?
As an Tournament Organization, how do I add a new team to an existing tournament registration?
Email
10
As an Organization Admin, how do I use Email Reporting?
As an Organization Admin, how do I add an image to an email?
As an Organization Admin, how do I send an email to a specific list of participants?
As an Organization Admin, how do I setup email notifications?
As an Organization Admin, can I import email contacts into Team Sports Admin?
See all 10 articles
Calendar
1
As an Organization Admin, how do I add an activity to my calendar?
