1. Log in to your Team Sports Admin account. 
  2. Hover over EVENTS in the main menu and click the event type, Season, Camp, Other Event, or Tournament for which you would like the incomplete registration report for.
  3. On the left-hand side of the screen under Reports, click on one of the following, depending on your event type:
    • Incomplete Season Registrations
    • Incomplete Team Registrations, or 
    • Incomplete Registrations
  4. Under the Select [Event Type] drop-down menu, select the event you are looking for incomplete registrations in.
  5. Click Search. If you would like to narrow down your search, you can utilize the other drop-downs available.
  6. The participants shown are those who have not completed registrations.
  7. Click the Download to Excel button located in the upper right. This will direct you to the Download Exports section of MY ACCOUNT and you will see a green notification banner at the top of the screen that reads "Your export is in process. Please check back soon to download your file."
  8. The exported files are created every 5 minutes (i.e. 12:00, 12:05, 12:10, etc.). During this time you can check the status under the Actions column which will read Scheduled. Refresh your page after 5 minutes and it will then read Download.
  9. Click Download and save as needed.