Do you need to apply a partial payment or add a discount to a participant? You can do so by following these easy steps: 

  1. Log in to your Team Sports Admin account.
  2. From your dashboard screen, scroll down to the Incomplete Registrations section on the left-hand side of your screen.  
    • Please note: the participant will need to have an account and register for the event to apply a partial payment or discount to their account. 
  3. Once you locate the incomplete registration, select the Payment icon under Outstanding Items to the right of the screen.
  4. If you have authorization to charge the card on file, scroll down to Payment Options and click the check box: Add new payment option
  5. You can then select One payment of $__ and enter your partial or discounted amount, or you can select from one of the other payment plan options listed. 
  6. Once you have selected the desired payment option, entered the new amount, and your total reflects the desired amount, click Pay Now at the bottom of the screen. The participant will then receive an emailed receipt.
  7. If you do not have authorization to complete the payment for the participant, you can send them a custom invoice. To learn how to send a custom invoice to a participant, check out this article: As an Organization Admin, how do I create an invoice for a participant or team?