Do you need to change the scheduled payment date or amount of a participant's recurring payment? Here's how:

  1. Log in to your Team Sports Admin account.
  2. Click PAYMENTS in the main menu.
  3. Click on the Upcoming tab.
  4. Use the search tools to find the participant with the recurring payment you want to edit.
  5. When you've found the participant, click on the pencil icon under Actions on the right-hand side of their name.
  6. You will then be taken to the Edit Upcoming Payment page, where you can edit any of the following:
    1. Total Payments to make, or make it unlimited
    2. Next Charge Date
    3. Recurring Option or Frequency
    4. Status (Active, On Hold)

  7. You can also update the Payment Information associated with this recurring charge. This includes adding a new, or editing an existing, Payment Method and associated Billing Address.
    1. Note: You are not allowed to create a new ACH Bank Account payment method on behalf of the customer. This is because in accordance with NACHA Rules, all ACH payments must be authorized by the customer. If you want your participant to pay via ACH please create a new invoice for the customer instead.
  8. You can change the future recurring payment amounts. Under Payment Summary you will see the Current Payment amounts, and under New Payment you can adjust the Recurring Price and Tax amounts.

  9. You must acknowledge you have received authorization from this customer to change the payment method or payment terms for this invoice before continuing.
  10. You can then click Update to save any changes you've made, or Charge Next Payment Now to charge the next recurring payment immediately. This will also update any of other information you have changed for this recurring payment.